Sawspin Casino Terms & Conditions
These terms and conditions explain the rules that apply when you visit or use Sawspin Casino, create an account, place bets or use any services available through the website. Please read them carefully before using the site. By accessing the website or opening an account, you confirm that you understand and agree to these terms, together with any rules, notices and policies displayed on the website.
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1. General terms and acceptance
These terms form a legal agreement between you and Sawspin Casino in relation to your use of the website and its gambling services. In these terms, references to “Sawspin Casino”, “we”, “us” or “our” mean the operator of the website. References to “you” or “your” mean the person accessing the website or using an account.
In this article
The terms apply to all visits, registrations, deposits, wagers, withdrawals, promotions and other activities connected with the website. Additional rules may apply to particular games, promotions, tournaments, payment methods or services. Those rules will be shown to you before or during the relevant activity and form part of these terms where applicable.
You should review these terms each time you use the website. We may update, replace or amend the terms when reasonably required, including to reflect changes to the website, our services, technology, legal obligations or operational requirements. The current version published on the website will apply from the date stated or, if no date is stated, from publication.
If you do not accept these terms, you must not register, deposit funds, place wagers or otherwise use the website. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
2. Eligibility and account requirements
You may use the website only if online gambling is lawful for you in the place where you are located. You must be at least 18 years of age and meet any higher age requirement that applies to the service or your jurisdiction. We may ask you to provide evidence of age and identity before allowing access to particular features or processing certain transactions.
You are responsible for checking that your use of the website complies with all laws and rules that apply to you. Do not access or use the website if you are located in a jurisdiction where online gambling, the relevant game or the use of the website is restricted or prohibited.
You may generally hold only one personal account unless we expressly agree otherwise. An account must be registered in your own name and the information you provide must be complete, accurate and kept up to date. You must not create an account for another person, allow another person to use your account or transfer your account to someone else.
- Keep your username, password and other security information confidential.
- Tell us promptly if you believe your account has been accessed without permission.
- Do not use another person’s payment method or account credentials without proper authority.
- Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- Do not attempt to bypass technical, geographical, age or account controls.
You remain responsible for activity carried out through your account until we have had a reasonable opportunity to secure or suspend it after being notified of a suspected compromise. We may refuse a registration, restrict an account or request further information where necessary to protect the website, its users or the integrity of the services.
3. Deposits, wagers and withdrawals
Funds may be added to your account using payment methods made available on the website. You must use a payment method that belongs to you or that you are authorised to use. We may carry out checks before accepting deposits, approving withdrawals or providing access to account funds.
You should confirm the amount and details of each transaction before submitting it. A wager is normally treated as accepted when it is recorded by our systems, unless the transaction is rejected, cancelled or voided under the applicable game rules or these terms. You are responsible for reviewing your account history and notifying us of any apparent error as soon as reasonably possible.
You must not deposit funds with the intention of using the account for a purpose unrelated to the services. We may delay, decline, reverse or restrict a transaction where there is a security, compliance, technical or payment concern. We may also request information about the source of funds or the ownership of a payment method where permitted or required by law.
Withdrawals are subject to account verification, any applicable game or promotion rules and the payment options available at the time. We may return funds to the original payment method where appropriate. A withdrawal request may be reviewed before it is completed, and additional information may be required to confirm your identity or protect against unauthorised activity.
You are responsible for any fees, charges, taxes or reporting obligations that apply to you or your chosen payment provider. We do not control the policies, availability or processing times of banks, card providers, digital wallets or other external payment services.
4. Promotions, fair use and responsible gambling
Promotions, bonuses and promotional competitions may be subject to separate terms. These may include eligibility conditions, participation requirements, expiry rules, wagering conditions, game restrictions, maximum or minimum amounts and other limitations. You should read the specific promotion terms before accepting or using an offer.
Unless the relevant promotion terms say otherwise, promotional offers are intended for one person, one household and one account. We may withdraw, correct or refuse an offer where it has been obtained in error, duplicated, misused or claimed in breach of the applicable conditions. We may also take action where activity appears designed to exploit a technical issue, promotion or account process unfairly.
Gambling involves risk and should be treated as entertainment, not as a way to make money or solve financial problems. Only gamble with money you can afford to lose. You can use the responsible gambling tools and information made available through the website, including account limits, time-outs, self-exclusion or other available controls.
- Set a budget before you play and do not chase losses.
- Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or drugs.
- Do not borrow money or use essential household funds for gambling.
- Consider reducing or stopping play if gambling is affecting your finances, relationships, work or wellbeing.
- Seek independent support if you are concerned about your gambling or someone else’s gambling.
We may apply restrictions, suspend access or close an account where responsible gambling concerns, legal requirements, verification issues or suspected misuse arise. Account closure or self-exclusion does not remove obligations already incurred before the restriction took effect.
5. Website use, privacy and legal matters
We aim to keep the website available, accurate and secure, but access may occasionally be interrupted by maintenance, upgrades, technical faults, internet problems, third-party services or circumstances outside our reasonable control. We do not promise that every feature will always be available or error-free. If a technical issue affects a game, transaction or account record, we may investigate and correct the affected activity in accordance with the applicable rules and law.
You must not interfere with the website, introduce malicious code, use automated tools without permission, copy or exploit website content, or attempt to gain unauthorised access to systems or accounts. Website content, branding, software and design are protected by intellectual property rights. You may use them only for personal, lawful use of the services and must not reproduce or commercially exploit them without permission.
Our Privacy Policy explains how personal information may be collected, used, stored and disclosed in connection with the website. By using the services, you acknowledge that personal information may be handled in accordance with that policy and applicable privacy law. You should provide information that is accurate and notify us if relevant details change.
We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity is unlawful or fraudulent, a payment is disputed, responsible gambling intervention is required, or continued access could create a risk to you, us or another person. Where permitted, we may explain the reason for an action and the steps available to resolve an issue.
Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those mandatory rights, the website and services are provided in accordance with these terms. Any dispute should first be raised through the support or complaints process available on the website so it can be reviewed fairly.
These terms are intended to operate under the laws that apply to the relevant service and your use of the website. By using Sawspin Casino, you agree to comply with applicable Australian laws and any other mandatory requirements that apply to your location. If you have questions about these terms, review the information available on the website or contact support through the available online channel.
